To develop workflow processes, it is necessary to identify the various tasks that are that are involved in a process and how they interact with each other. The aim is to create a streamlined process that minimizes bottlenecks and ensures that work can be completed in the desired timeframe. The involvement of stakeholders is crucial in the creation of workflow processes since it can help identify potential barriers and improves the efficiency of the process.
Getting Started
Start by brainstorming what steps should be taken to complete the specific process you’re trying to automate. You can also ask your team members to discuss the current process and what they feel could be improved. Then, take those ideas and organize the process by asking questions like What tasks exactly need to be done? Who is responsible for these duties? What is the time each task take to complete?
Once you’ve identified the tasks, you must determine who is responsible for each step and any overlapping tasks that must be eliminated. Create a diagram showing the relationships between all of the tasks and the steps. You can use arrows to indicate dependencies between tasks as well as diamond shapes for decisions points.
It is important to test the workflow after it’s been designed to ensure it’s running smoothly. Make sure that all necessary information is given to the team, particularly when there are dependencies or exceptions. Make sure you incorporate feedback from your team members as they utilize the workflow regularly to improve its usefulness and effectiveness.
